Busy Bees at Camberley

Reviews

• PP

  Pritpal

  Sep 24, 2026
  5.0
  It is with a heavy heart that I write this review, given that today was our daughter’s last day at Busy Bees Camberley before she moves to a new nursery next week. Ultimately, our decision to move her was made after reading the initial Ofsted report. As parents, we naturally want to make sure we are providing the best possible care for our daughter, and we also had concerns about what the future might hold for the centre, including the possibility of funding issues or closure. Given the circumstances outlined in the report and the uncertainty surrounding them, we felt it was best to be proactive and secure another place for her. However, from our personal experience, I genuinely cannot fault the centre or the majority of the staff we have dealt with. When our daughter first started, she would cry whenever we dropped her off and struggled to eat or sleep at nursery. Over the six months she has been there, we have seen such a huge change in her. She is now far more comfortable and settled, and we can leave her at nursery knowing that she is happy and excited to be there. She has also become particularly comfortable with Lucy, which has been lovely to see. We regularly received updates from the nursery throughout the day, which gave us reassurance and allowed us to see how she was getting on and how happy she was. We have also seen the impact nursery has had on her development at home — from wanting to feed herself to talking much more and becoming increasingly independent. Personally, I cannot thank Lucy, Jasmine L and the rest of the team enough for the care and kindness they have shown our daughter. There is a real sense of regret that we may have made the decision to move her a little too hastily in light of the concerns raised by the Ofsted report. Of course, as parents, we felt we had to make the decision we believed was right for our daughter at the time. I know there has been some negative press and many strong reactions following the news of the Ofsted report. However, I can only speak from our own experience, and that experience has honestly been nothing but positive. As I write this on our daughter’s final day, I genuinely do have a heavy heart. I want Lucy and the whole team to know just how much we have appreciated the care, support and affection they have given our daughter during the six months she has been there. Thank you for everything. We will genuinely miss you all.
• KF

  kida F

  Jul 16, 2026
  1.0
  Reposting as somehow my review from last year seems to have vanished. My 2 yr old was screaming and saying he was scared going into nursery, until one day he said he was hurt by a teacher. I raised concerns and it took them 3 weeks to take this investigation and in the end said we can’t substantiate your claims. Of course I removed him from there straight away, but the fact that it took 3 weeks for them to respond and not take any measures it’s disgusting for a childcare provider. The worst was when they tried to take payment as I removed him with immediate effect. My child is thriving and super happy going into new nursery. I wish Ofsted looked into this a yr ago after our complaint, as they have clearly gotten so much worse.
• AD

  Angry Doge

  Jul 14, 2026
  1.0
  Lowe's possible Ofsted rating
• OR

  Ollie R

  Jul 14, 2026
  1.0
  'Surrey nursery given worst Ofsted rating as children's safety 'compromised'
• AA

  arezoo

  Jul 9, 2026
  2.0
  The staff are kind and caring, especially Amy, Bea, Francesca and Summer, who have always been lovely and supportive. The food is also excellent, and my son has always really enjoyed his meals. Unfortunately, my overall experience with Busy Bees Camberley has not been positive. My son has attended since October 2022, and compared with Busy Bees Farnborough and Woking, this branch needs significant improvement. There are often long waits for someone to open the door, the nursery becomes very hot during the summer, and whereas I have seen many other nurseries provide air conditioning for the comfort of both staff and children, this does not seem to be the case here. The activities could also be much more engaging. In winter, when temperatures were around -6°C, the children were still taken outside. After that, my son was unwell for 10 days, which was very upsetting for our family. When I raised this, I did not feel the nursery fully acknowledged my concerns. As a result, we were unable to go to work because we had to stay at home and care for our children. My son often says the nursery is boring and asks to stay at home, go to school, or move to another nursery. As working parents, and with childcare places being so difficult to find, we have not been able to change his nursery. We have repeatedly asked for improvements, but it has felt as though there has been more effort to reassure us than to make real changes, and our concerns have often not been addressed. Parents are frequently asked to sign accident and incident forms. While accidents can happen, I would expect the nursery to identify hazards and make improvements to help prevent similar incidents from happening again. I raised these concerns with the previous management on several occasions but was disappointed that I did not see meaningful improvements. At the time, I was worried about speaking out publicly because my son was still attending the nursery, and I didn’t want him to be treated differently. I believe all Busy Bees branches should provide the same high standards of care, safety and management. Sadly, I don’t feel Busy Bees Camberley meets those standards.

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