Banstead Manor Care Home is a beautiful, purpose-built, 77-bedroom care home in Banstead, Surrey, offering high standards of residential care, nursing care and dementia care.
Our relationship-centred care at Banstead Manor helps us to enhance the life of each resident based on their needs. Residents are encouraged to continue doing the things they love, which is why we offer a variety of luxury facilities to help them do so. With regularly updated classic and regional cuisine menus put together by professional chefs, a relaxing therapy room and a cinema, there is lots on offer for residents to get involved in.
To find out more or arrange a visit at Banstead Manor Care Home, get in touch with our friendly team.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.