Birdscroft Nursing Home, on a private road in Ashtead, offers nursing, dementia, and respite care. Close to Epsom Downs, Ashtead, and Leatherhead with easy M25 access, our spacious home features two lounges overlooking a beautiful garden and mostly en-suite single rooms, which residents can personalise.
Our dedicated staff provide personalised care, maintaining dignity and wellbeing, supported by regular assessments and visits from health professionals. Activity coordinators run varied programmes, and video calling keeps residents connected. Freshly prepared meals meet individual dietary needs. At Birdscroft, we pride ourselves on a warm, caring environment where residents can enjoy life to the fullest.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.