Hylton Road (Millfield) –
Tony Clarke Funeral Directors is an independent, family-run funeral home supporting bereaved families across Sunderland for more than a decade. Our Hylton Road (Millfield) branch is located opposite The Willow Pond pub and close to Sunderland Royal Hospital, making it easy to reach when you need us.
We provide traditional funerals, burials, attended cremations, direct cremation, and pre-paid funeral plans. Every funeral is arranged with care, professionalism, and respect, with a dedicated funeral director personally overseeing each service, including at the crematorium.
We are available 24 hours a day, with evening and weekend appointments available by arrangement. Free parking is available nearby.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.