South Lanarkshire Reachout Service provides Assertive Outreach and Intensive Case Management to support people with problematic alcohol and other drug use.
We understand the assertive outreach approach to be at the heart of a person-centred and flexible model of service. This model is designed to take services throughout South Lanarkshire to reach people who have traditionally struggled to engage, building a trusting relationship during this period.
Location
Turning Point Scotland South Lanarkshire Alcohol and Other Drug Reachout Service
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.