Nursing HomeAssisted Living FacilitySenior Citizen Center
Situated in a peaceful area of Eccles, Barton Brook is a friendly care home that offers residential and residential dementia care. Barton Brook consists of 4 houses, General Residential, Dementia Residential, General Nursing and Intermediate Care.
Barton Brook meet the needs of Residents by completing a pre-admission assessment to ensure staff are able to meet an individual’s needs alongside a detailed, person-centred care plan. Delivering the kindest of care to all of our residents, offering choice, independence and dignity. Ensuring consistent good quality care, meeting the changing needs of our Residents.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.