Certified by Macmillan Welfare Support Team - Shrewsbury, Shropshire • Jun 28, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
Benefits Advice Service. This service meets people affected by cancer at key pathway points - diagnosis and staging; treatment; palliative care and end of life. This includes clients, carers and families, with those recently bereaved also able to access the service. Specialist welfare benefits advice for people affected by cancer. They can advise on what benefits you could claim and also give guidance on issues around housing, employment, as well as helping you with applications for benefits e.g making calls, form filling. They can also provide assistance with the claims process and representation at appeal. The service holds the award for Advice Quality Standard.
Details
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Macmillan Welfare Support Team - Shrewsbury, Shropshire • Jun 28, 2026
Macmillan Welfare Support Team - Shrewsbury, Shropshire
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Welfare Support Team - Shrewsbury, Shropshire
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the Macmillan Welfare Rights Service in Shrewsbury?
It is a service by Macmillan Cancer Support offering help and advice for people affected by cancer, including support with work, money, and life, available at The Hamar Centre, Royal Shrewsbury Hospital North.
How can I contact Macmillan Cancer Support for cancer-related help?
You can call the Macmillan Support Line for free at 0808 239 5724, open seven days a week from 8 am to 8 pm.
What are the opening hours of the Macmillan Welfare Rights Service in Shrewsbury?
The service is open Monday to Friday from 9 am to 4 pm and closed on Saturdays and Sundays.
Are there resources available for cancer support in British Sign Language?
Yes, Macmillan produces cancer information in British Sign Language and offers help to use the Support Line in BSL.
Can I get cancer support information in different languages?
Yes, cancer support materials are available in a range of different languages on the Macmillan website.
What nearby medical facilities can help me if I visit Macmillan Welfare Rights Service in Shrewsbury?
Nearby facilities include The Royal Shrewsbury Hospital, the Chemotherapy Day Centre, Urgent Care Centre RSH, and the O'Connor Haematology Day Unit, providing comprehensive medical and cancer-related services.
Is there a support centre close to Macmillan Welfare Rights Service where I can receive counseling?
Yes, the Hamar Help & Support Centre near the Macmillan Welfare Rights Service offers counseling and mental health support.
What recreational places are nearby the Macmillan Welfare Rights Service for visitors ?
Visitors can visit Redwood Park, Shrewsbury, which is a nearby park, ideal for relaxation before or after appointments.
How can I find financial advice or grants help related to cancer through Macmillan?
Macmillan offers grants and financial advice for cancer-related costs, accessible via their support line at 0808 808 00 00 or online at their website's grants section.
Are Macmillan Cancer Support's facilities accessible for wheelchair users?
Yes, the Macmillan Welfare Rights Service has a wheelchair accessible entrance, seating, and restrooms.
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