Certified by Macmillan Cancer Information And Support Centre - Shrewsbury, Shropshire • Jun 28, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
Macmillan Cancer Support and the Shrewsbury and Telford Hospital NHS Trust work together to bring you the Macmillan Information and Support Service.
Our friendly Macmillan team and trained volunteers are here to help you. If you have cancer yourself, care for a friend or relative, work as a health professional or want to know more about cancer, we are here for you.
We know that cancer can turn your life upside down, but you are more than your diagnosis. We treat you as a person and offer you a calming and confidential space to receive one-to-one support.
You can access our drop-in services without a referral or appointment. If you are making a special journey to see us, we suggest you book an appointment. You can phone, email or text us.
Some of the ways in which we can help you are:
Access to a wide range This can be in many different formats including other languages
A confidential listening ear with a member of the team
Finance support, advice on grants and referrals to other services such as the Macmillan Welfare Rights Team
Information about other support and These include healthy lifestyle, local and national support groups, physical and emotional concerns
Free tea or coffee in a calm space. You can escape the hustle and bustle of the hospital around appointments times or whilst waiting for someone.
The centres opening times are as follows, please note we are closed during weekends and bank holidays:
Location
Certified by Macmillan Cancer Information And Support Centre - Shrewsbury, Shropshire • Jun 28, 2026
Macmillan Cancer Information And Support Centre - Shrewsbury, Shropshire
Macmillan Cancer Support Centre, Royal Shrewsbury Hospital, Shrewsbury, SHR
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Cancer Information And Support Centre - Shrewsbury, Shropshire
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What services does the Macmillan Cancer Information and Support Centre in Shrewsbury offer?
The centre offers cancer information, counselling, complementary therapies, support from health professionals, benefits advice, grants advice, and support groups.
How can I contact Macmillan Cancer Support for help related to cancer?
You can contact their cancer support experts for free on the Macmillan Support Line at 0808 239 5724, available 7 days a week from 8 am to 8 pm.
What are the opening hours of the Macmillan Cancer Information and Support Centre in Shrewsbury?
The centre is open Monday to Friday from 9 am to 4 pm and is closed on Saturdays and Sundays.
Is there a specific phone number to call for cancer treatment information?
Yes, you can call 0808 239 1475 to speak with information specialists and cancer nurses about cancer treatment.
Are there cancer support resources available in British Sign Language or other languages?
Yes, Macmillan produces cancer information in British Sign Language and a range of other languages for diverse support needs.
Can I access Macmillan Cancer Support's information online?
Yes, the website https://www.macmillan.org.uk/cancer-information-and-support/get-help/macmillan-support-line provides comprehensive support and information.
Where is the Macmillan Cancer Information and Support Centre located?
It is located in the Hamar Centre for Counselling and Wellbeing, Royal Shrewsbury Hospital, Mytton Oak Road, Shrewsbury, SY3 8XQ, UK.
What nearby health facilities can help before or after visiting the Macmillan Cancer Information and Support Centre?
Nearby facilities include The Royal Shrewsbury Hospital, MRI suite Shrewsbury Hospital, and the Chemotherapy day Centre Royal Shrewsbury Hospital, which provide comprehensive medical services.
Are there any nearby support or welfare services related to Macmillan?
Yes, the Macmillan Welfare Rights Service and Hamar Help & Support Centre nearby offer additional counseling and welfare services.
What nearby community or relaxation spots might I visit around Macmillan Cancer Support in Shrewsbury?
You could visit Redwood Park, Shrewsbury, a nearby park which offers a relaxing outdoor environment before or after your visit.
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