Located in the scenic village of Whiston, Rotherham in a converted period building, Whiston Hall provides a safe and secure environment care home for each of our valued residents. We create fully customised care plans that embrace the cultural, spiritual, and emotional preferences of each resident, and that cater to any specific needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.