Our Park View residential care home has been designed with the usual comforts you’d expect such as welcoming lounges, a light and airy atrium, a lovely cafe, landscaped gardens and cosy bedrooms, which provide a warm place for our residents to rest and relax.
However it’s the small personal touches and our friendly team, who care for our residents as if they were members of their own family, which make Park View a true home from home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.