Moorend Place is a 52 bedded nursing and residential home, specialising in Dementia care. The home is situated in Walkley, a mile from Sheffield city centre which allows for easy access.
Moorend Place is in its own private grounds with the benefit of two enclosed garden areas and a private car park. The home is split over 3 floors. The 1st floor is a 30 bedded unit with garden access, x3 lounges and x2 dining areas. The top floor is smaller in size offer 22 beds and x3 small lounges with x1 large dining room.
Staff at Moorend Place are all passionate about delivering the best in Dementia care. Staff strive to deliver respectful dignified care. Moorend Place is a welcoming and friendly environment that aims to make everyone feel at home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.