The home consists of six houses and accommodates up to twenty residents in each building. We have a varied resident group and this is reflected in the care we offer. We cater for people requiring the following care categories:
Young people with Physical Disabilities (YPD)
Functional Mental Health
Nursing (Dementia)
Nursing (General)
Residential (Dementia)
Residential (General)
The home also provides respite care. Each house has two floors. Both floors have a kitchenette
(which can be accessed by visitors), two small dining rooms and two small lounges. All houses have a garden area which is secure for residents to sit out. There are no restrictions on visiting times.
Location
Haythorne Place Nursing Home- Roseberry Care Centres
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.