Rowena House is a 40 bedroom residential care home situated in Conisbrough, Doncaster. This spacious South Yorkshire care home provides expert care for older people, including those living with dementia. Rowena House offers 24 hour expert residential care, specialises in dementia care and can also provide short stay care and respite care for those requiring short term care in the regions of Doncaster, Rotherham and the surrounding areas.
We strive to create a homely environment at Rowena House and we provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere.
Location
Rowena House Care Home | Runwood Homes Senior Living
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.