Originally established as Boulton Funeral Directors in 1866 and was founded by Samuel Boulton. The business then became Griffin and Sons in the 1870’s until it was taken over by Ewart Cobden Alderwick in 1945. Ewart became a popular figure in and around the Kingswood area, playing football at a high level for Cadbury Heath. Ewart’s only son Roy followed his father’s footsteps and also entered the family business. The current principle directors Mr Philip Alderwick and Mr Derek Gunningham are the son and son-in-law of Roy Alderwick with the fourth generation also active members of the business.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.