Rated Good by the Care Quality Commission, Blossom Fields provides exceptional nursing and dementia care in modern, purpose-built surroundings. The home has 43 spacious single rooms with en-suites, along with luxurious lounges and dining rooms.
The core staff team have been at Blossom Fields for many years, enabling them not only to build wonderful relationships with our residents, but also with the wider local village and healthcare community in and around Winterbourne. Supported by continuous training, all of the staff team are committed to respecting residents’ dignity, privacy and individuality at all times, enabling them to provide truly outstanding person-centred care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.