Benridge Care Group provides quality Nursing, Residential & Dementia Care for Adults. We have 3 Care Homes in the North West of England. This one is located in Southport, and is near Botanic Gardens, Churchtown Village, and is only a short bus ride from the shops. It offers Residential Care, specialising in Dementia. Residents are welcome to stay here Permanently, for Respite, or even just for Part / Full Days.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.