Our award-winning home care service, Belong at Home Southport, has launched ahead of the Belong Birkdale care village opening next year, and will provide the opportunity for customers to enjoy Belong’s high-quality care in their own home so that they can maintain their independence in the wider community.
Belong at Home is a registered home care provider, and is the top-rated provider on homecare.co.uk, based on independently verified customer reviews. Its average review score is 9.7 and Belong at Home Wigan & Southport is rated ‘Good’ by the Care Quality Commission. Our teams are qualified and dedicated, with specific expertise in caring for older people, including those experiencing dementia.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.