Nursing HomeAssisted Living FacilitySenior Citizen Center
Our Formby Manor care home welcomes you to the beautiful Formby sea-side village in the Merseyside area. With a focus on excellent care and comfort, this care centre is a new generation facility built to offer residential, nursing, and dementia care.
Formby Manor meets all current CQC requirements and offers 76 bedrooms with ensuite wet room facilities to ensure comfort, safety, and care. All our residents can enjoy communal lounges and restaurants, as well as a spa, assisted bathroom, hairdressers, and a nail bar to make their care home experience feel as at home as possible.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.