This profile is uncertified and using publicly sourced data
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Business Details
About
Retirement CommunitySenior Citizen Center
Lilac Lodge Care Home, highly regarded for residential, dementia and respite care, is situated in the sought-after area of Oulton Broad, in Lowestoft, within easy reach of Beccles, Corton, Hopton, Blundeston and Gorleston.
Our home, which has a warm and welcoming atmosphere, has 32 bedrooms with individual character and bright, airy living spaces which have been lifted by tasteful interior design. The main garden is a popular spot for activities and successful community events.
Our focus is on resident wellbeing and we take great pride in our varied and creative activities programme, regular minibus outings and a memorable mealtime experience.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.