Kirkley Manor Care Home, highly regarded for nursing, residential, dementia and respite care, is situated in a pleasant residential area of south Lowestoft close to both town centre amenities and sandy beaches and within easy reach of Southwold, Beccles, Gorleston and Yarmouth.
Converted from a large elegant house, Kirkley Manor, which has 63 bedrooms of individual character, oozes old-fashioned comfort and stylish period features. Spacious living areas have been lifted by tasteful interior design and the residents and their families love the home’s impressive English garden.
Our focus is on resident wellbeing and we take great pride in our varied and creative activities programme, regular minibus outings and a memorable mealtime experience
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.