Wellington Nursery is a small nursery with a homely feel. Many parents choose this nursery as it feels cosy and secure for their child.
The staff team are very committed to their work; they are a close team with high levels of morale. The staff are extremely skillful in guiding and extending children's learning and they place a strong focus on supporting children who speak English as an additional language. The team specialise in care and development of babies and young children and eagerness for outdoor learning, igniting children's awe and world around them. As quoted from our OFSTED report "Staff work exceptionally hard to instil children's resilience, excellent behaviour and sense of belonging".
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.