Prince George House is a modern, purpose-built care home in Ipswich that provides personalised respite, residential, nursing and dementia care for older people. The dedicated team get to know each resident well so they can tailor their care to their unique needs and wishes.
The home has its own cinema, café, hair salon and 40s/50s-themed lounge so residents are able to continue enjoying a fantastic lifestyle. The talented lifestyle team ensures there's something to look forward to each day, from music and singing sessions to visits from therapy animals, plus outings and entertainment.
Each bedroom has an en-suite wet room and is furnished to a high standard, but residents can also bring their own treasured possessions if they wish.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.