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Smith Funeral Directors

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About

Funeral DirectorCremation Service
Local Independent Funeral Directors Supporting Our Local Community As a locally owned independent funeral home, we understand the importance of community. As a proud part of the community we serve, offering guidance, comfort, and a helping hand through every step of the process. Our friendly team are on hand to provide reassurance and to answer any questions you may have at any time. We are with you throughout the entire journey and no request is ever too big or too small. We work at your pace, and are guided by your thoughts and wishes relating to all matters of the Funeral process. Call Andy and the team, There for you 24hrs daily, 365 days of the year

Location

Smith Funeral Directors
14 Undercliff Rd W, Felixstowe, SFK
IP11 2AW, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.