This profile is uncertified and using publicly sourced data
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Business Details
About
Nursing Home
Mill Lane located in the pretty seaside town of Felixstowe in Suffolk offers specialised nursing care for the elderly and has an enviable reputation in the local community for its high quality care. The home has been sympathetically extended and refurbished to now offer a choice of welcoming reception rooms with attractive patio areas, all available for our residents and their guests to enjoy. The dedicated team of staff offer expert care to residents. Nothing is too much trouble and they are always doing their best to respond to queries and questions.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.