Applying over 50 years of family
experience in care home management,
our purpose-designed ‘Dell House’
provides long and short-term Residential
Care for elderly people.
When you step through the front doors of Dell House you soon get the sense that this is not a traditional-style care home but a beautifully designed open and airy environment, perfect
for our elderly residents.
Offering residential and respite care, it provides a real ‘home from home’ for our discerning residents, allowing companionship and dignity within a friendly and supportive environment.
We are deservedly proud of everything it represents and of our highly-trained, caring staff who make it all possible.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.