Assisted Living FacilityRetirement CommunitySenior Citizen Center
Lavender Fields is a modern not-for-profit care home in Seal, near Sevenoaks, providing award-winning 24/7 residential, dementia, and short-term respite care in a warm and welcoming community. Our compassionate and experienced team delivers person-centred support, helping residents feel safe, comfortable, and valued every day.
As a charitable care home, every penny is reinvested into providing the highest standard of care and support. We also offer a unique Home for Life commitment, meaning residents will never be asked to leave if their personal funds run out.
Lavender Fields proudly supports families in Sevenoaks, Seal, Otford, Kemsing and surrounding Kent communities, offering trusted care and peace of mind for loved ones.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.