Certified by Borders Macmillan Centre - Melrose, Scottish Borders • Jun 21, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
The cancer information and support centre has been developed as a joint venture between Macmillan Cancer Support and NHS Borders, to ensure anyone affected by cancer in the Borders has access to good quality and appropriate information and emotional support.
What we offer:
- information on all aspects of living with cancer and its treatments
- confidential support service for patients and family members
- relaxation techniques, anxiety management and coping strategies
- referral to health, local and national organisations and support groups
- a relaxing space
- financial advice including benefits.
Details
Wheelchair accessible entranceAvailable
Location
Certified by Borders Macmillan Centre - Melrose, Scottish Borders • Jun 21, 2026
Borders Macmillan Centre - Melrose, Scottish Borders
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Borders Macmillan Centre - Melrose, Scottish Borders
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the contact number for the Macmillan Support Line at Melrose?
You can call the Macmillan Support Line at 0808 239 5724, open 7 days a week from 8 am to 8 pm for free cancer support and information.
Where is the Macmillan Cancer Information And Support Centre located in Melrose?
The centre is located at Borders Macmillan Centre, Borders General Hospital, Roxburghshire, Melrose, TD6 9BS, Scotland.
What types of support services does the Macmillan Cancer Information And Support Centre provide?
They offer cancer information, counselling, complementary therapies, benefits advice, grants advice, and support groups for those affected by cancer.
Are calls to Macmillan Cancer Support free?
Calls to the Macmillan Support Line at 0800 808 0000 are free on all UK landlines and mobile phones, but may not be free from business accounts or when calling from outside the UK.
Does Macmillan Cancer Support offer resources in multiple languages or formats?
Yes, cancer information is available in British Sign Language and in various other languages on their website.
How can I access Macmillan's cancer support online community?
You can join the Macmillan Online Community at https://community.macmillan.org.uk/ to connect with others affected by cancer.
What nearby hospitals and services are close to the Macmillan Cancer Information And Support Centre in Melrose?
Nearby are Borders General Hospital, Huntlyburn ward, Margaret Kerr Unit, NHS Borders Maternity Services, and Borders Hospital Radio Service, providing complementary healthcare support.
Are there any local leisure or community spots near the Macmillan Centre for patients and visitors?
Yes, nearby attractions include Melrose Cricket Club, Darnick Community Gardens, and Smith Memorial Hall, which patients and visitors might enjoy before or after their visits.
What accommodation options are available near the Macmillan Cancer Information And Support Centre?
Close accommodation options include Woodleyfield Holiday Cottage, Melrose Self Catering - Harleyburn Cottages, Eildonside, and Waverley Castle Hotel for patient or visitor stays.
Can visitors use public transportation or emergency services near the centre?
Yes, the Scottish Ambulance Service Melrose Station is nearby, facilitating emergency response, and the centre location at Borders General Hospital is accessible via local transit routes.
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