Certified by Macmillan Benefits Service - Galashiels, Scottish Borders • Jun 21, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
The service offers guidance and assistance to apply for social security benefits and tax credits, issues with benefits claims such as overpayments. To help with appeals against benefits decisions including representation at appeal tribunals, and referrals to appropriate council services, applying for transport concessions such as blue badge and signposting and referral for advice on consumer, housing and employment issues.
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Certified by Macmillan Benefits Service - Galashiels, Scottish Borders • Jun 21, 2026
Macmillan Benefits Service - Galashiels, Scottish Borders
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Benefits Service - Galashiels, Scottish Borders
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What services does Macmillan Benefits Service in Galashiels provide?
Macmillan Benefits Service offers cancer information, counselling, complementary therapies, support from health professionals, benefits advice, grants advice, and support groups for those affected by cancer in Galashiels.
How can I contact Macmillan Benefits Service for cancer support?
You can contact Macmillan cancer support experts for free by calling the Macmillan Support Line at 0808 239 5724, available 7 days a week from 8 am to 8 pm.
What are the opening hours of Macmillan Benefits Service in Galashiels?
The service is open Monday to Thursday from 8:45 am to 5:00 pm, and Friday from 8:45 am to 3:45 pm. It is closed on Saturdays and Sundays.
Are calls to Macmillan Support Line free?
Calls to Macmillan’s Support Line on 0800 808 0000 are free on all UK landlines and mobile phones. Calls may not be free from business accounts or phones based outside the UK.
Does Macmillan offer cancer information in British Sign Language (BSL) or other languages?
Yes, Macmillan provides cancer information in British Sign Language and a range of other languages to support diverse communities.
Where can I find help with the cost of living if affected by cancer?
Support for cost of living challenges is available through Macmillan by visiting their website or calling 0808 800 00 00 for assistance.
What nearby places can I visit around Macmillan Benefits Service in Galashiels?
Nearby you can visit Burgh Chambers, a landmark and public service venue, the Pavilion Cinema for arts and entertainment, and local eateries such as Paolo's Italian and All Things Nice Cafe for a meal or refreshments.
How can nearby places help enhance my visit to Macmillan Benefits Service?
You can enjoy local amenities before or after your appointment, such as relaxing at Vanity Lounge beauty salon, grabbing a coffee at Quins cafe, or shopping at F and F Clothing nearby.
Are there healthcare services near Macmillan Benefits Service in Galashiels?
Yes, nearby healthcare services include Infinityblu Dental Care and Implant Clinic, Mydentist Albert Place, and the Chinese Medicine Centre for alternative medicine.
Can I reach Macmillan Benefits Service via email or social media?
Yes, you can email them at FIT@scotborders.gov.uk and follow their updates on social media platforms like Facebook, Instagram, Twitter, LinkedIn, TikTok, Pinterest, and YouTube.
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