T Hadley & Co. Funeral Directors in Rowley Regis are independent funeral directors, serving Old Hill, Langley, Oldbury, Hurst Green and surrounding areas. T Hadley & Co was founded in 1895 by Thomas Hadley, then passed to his grandson Les Hadley in the late 1940s. After being based in New John Street, Blackheath since the early 1900s, the office moved to a more prominent position in the High Street in 2011.
T Hadley & Co. was then acquired by N. E. Downing (Blackheath) Ltd. in October 2016. Les Hadley was the cousin of Doris Downing, wife of Norman Eric, so it seems fitting that the two companies are together again.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.