Lilies Independent Funeral Directors was founded by two life long friends, Nathan Scully and Lee Solomon. Nathan and Lee grew up in the Birmingham and Sutton Coldfield community and are honoured to be serving their local area, you can rely on them to guide you through this sensitive process and create a loving tribute to such a memorable day.
Based at 10 Chester Road, our premises have two private arrangement rooms and a chapel of rest. We have free parking available outside our door making it easy for you to come and chat to us at any time you need, or if you would prefer a member of our team to come to meet you in your home call the office and we will arrange a time to come visit.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.