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Business Details
About
Assisted Living Facility
Highfield Hall is a warm and supportive care home providing residential, dementia, and respite care for older people, and is situated in Haslingden, Rossendale. Benefitting from beautiful views of the Rossendale Valley and great transport links, the home is perfectly positioned close to the town centre, making us easily accessible. This 75-bed home is run by an experienced and considerate care team who provide care for those with complex medical needs. Highfield Hall supports individuality and independence for all residents and provides a safe environment to socialise, build relationships and enjoy life, every day.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.