Certified by Macmillan Cancer Information and Support Centre - Reading, Berkshire • Jun 28, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
We offer support and information to anyone who has concerns about cancer, their relatives, friends and carers. We can help with the practical and emotional aspects of living with cancer, from finance and benefits support to travel insurance. Our information is available in different languages on request and is suitable for people with learning difficulties. We can also put you in touch with other groups and organisations including Macmillan benefits advice and local support groups.
We do run an outreach service at other smaller hospitals in Berkshire (Bracknell Healthspace and West Berkshire Community Hospital), but only at certain times during the week. Please contact us to find out when we'll be at a hospital near you.
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Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Macmillan Cancer Information and Support Centre - Reading, Berkshire • Jun 28, 2026
Macmillan Cancer Information and Support Centre - Reading, Berkshire
Berkshire Cancer Centre, Royal Berkshire Hospital, Reading, RDG
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Cancer Information and Support Centre - Reading, Berkshire
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What services does the Macmillan Cancer Information and Support Centre provide?
The centre offers cancer information, counselling, complementary therapies, support from health professionals, benefits advice, grants advice, and support groups.
How can I contact the Macmillan Support Line for help with cancer-related questions?
You can call the Macmillan Support Line at 0808 239 5724, open 7 days a week from 8 am to 8 pm, for free support regarding cancer, work, money, or life.
What are the opening hours of the Macmillan Cancer Information and Support Centre?
The centre is open Monday to Thursday from 9:00 am to 4:00 pm, and Friday from 9:00 am to 2:00 pm. It is closed on Saturdays and Sundays.
Where is the Macmillan Cancer Information and Support Centre located?
The centre is located at Berkshire Cancer Centre, Royal Berkshire Hospital, London Road, Reading, RG1 5AN, UK.
Are the facilities at Macmillan Cancer Information and Support Centre wheelchair accessible?
Yes, the centre has wheelchair accessible entrance, seating, and restrooms.
How can I get information about financial support for cancer patients?
You can find information and advice about financial support by calling 0808 808 00 00 or visiting https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants.
What should I do if I want to make a complaint about Macmillan Cancer Support?
You can find details about making a complaint at https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint.
Can I access cancer support resources in British Sign Language (BSL)?
Yes, Macmillan produces cancer information in BSL and can assist you in using the Support Line; more details at https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl.
What nearby places can I visit before or after my appointment at the Macmillan Cancer Information and Support Centre?
Nearby, you can visit Friends Coffee House for refreshments, The Lyndhurst pub and restaurant for meals, and The Dairy restaurant for dining options. These spots offer relaxing environments before or after your visit.
Are there other medical facilities near the Macmillan Cancer Information and Support Centre that might be helpful?
Yes, nearby medical facilities include the Benyon Dialysis Ward, Eye Clinic, Physiotherapy Department, Audiology, and Berkshire Cancer Centre within Royal Berkshire Hospital, providing comprehensive healthcare services.
How does the nearby Royal Berkshire Hospital assist patients visiting the Macmillan Cancer Information and Support Centre?
The Royal Berkshire Hospital offers emergency services, specialists, pharmacy, and additional support, complementing the cancer support services provided by Macmillan, making it convenient for patients to access comprehensive care in one location.
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