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Lakeside Care Home in Reading

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About

Assisted Living FacilityNursing HomeSenior Citizen Center
Lakeside Care Home is located on Whiteknights Road in Reading, near the town centre with views of the Whiteknights Lake nature reserve. It offers a peaceful setting while being close to local amenities and transport links. The purpose-built home spans four levels, with three levels dedicated to specialist residential and dementia care. Lakeside provides a safe, comfortable environment with spacious communal areas, landscaped gardens, and personalised care programmes. Lakeside offers the following types of care: 24-hour long-term residential & specialist dementia care, as well as respite & convalescence care.

Location

Lakeside Care Home in Reading
25 Whiteknights Rd, Reading, RDG
RG6 7BY, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.