Welcome to Hollies Care Home, nestled in the heart of the idyllic village of Burghfield Common near Reading. Our commitment to excellence in nursing care has made us a local standout, known for delivering high standards of service and compassionate support.
What truly distinguishes us is our family approach to care – at Hollies, each resident becomes a cherished member of our extended family.
We invite you to experience the warmth of Hollies Care Home. Visit us today to discover the unparalleled combination of excellent nursing care, a serene setting, and a family-oriented approach that makes us a unique and cherished part of the Berkshire community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.