Discover Ty Porth Care Home in Rhonda Cynon Taf, a popular care home surrounded by stunning views of Welsh valleys. Our expert, dedicated carers provide residential care, dementia care and nursing care that is tailored to suit every individual.
This purpose-built care home in Wales is driven by a compassionate team who help to create a vibrant, fulfilling community for all residents, whilst building friendships along the way. Whether simple or complex care is required, our carers deliver the highest level of care and encourage all residents to live active lives, from a diverse range of activities that suit all tastes and abilities to planned trips out for all to enjoy.
Find out more about Ty Porth Care Home or contact us to arrange a visit.
Location
Hallmark Ty Porth Luxury Care Home
Hallmark Ty Porth Cemetery Road, Mount Pleasant, RCT
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.