This profile is uncertified and using publicly sourced data
Yext customers see up to a 9% lift on Google Gemini and gain access to:
- Performance insights across AI and traditional search
- Competitive benchmarking for your locations
- Clear, actionable recommendations to improve visibility
- AI-powered tools to manage your digital presence at scale
Business Details
About
Retirement Community
Hawthornes Care Home in Loftus provides compassionate residential care, dementia care and respite care for older people in a safe, comfortable and homely environment. Located in Loftus near Saltburn-by-the-Sea in Redcar & Cleveland, our experienced care team delivers person-centred support tailored to each resident’s individual needs, promoting dignity, wellbeing and quality of life.
The home offers comfortable bedrooms, welcoming communal lounges and pleasant garden areas where residents can relax and spend time with family and friends. Residents are supported with personal care, daily living and social engagement through activities designed to encourage companionship and wellbeing.
Location
The Hawthorns Residential EMI Home
8 High Street, Saltburn-By-The-Sea, RCC
TS13 4HW, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.