Located in the tranquil seaside town of Saltburn-by-the-Sea, with easy transport links into the town centre and is within walking distance of local shops, amenities, the beautiful valley gardens and the seaside.
Our Saltburn-in-the-sea Care Home North Yorkshire, has 48 tastefully decorated bedrooms with en suite for residents’ convenience. We encourage the people who reside at Hazelgrove Court to personalise their rooms with items of furniture, photographs and memorabilia so that they feel truly at home.
We have 2 beautifully set dining rooms and with a wide choice of delicious home cooked meals, residents will always find something to their taste at meal times.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.