Discover the charm of Mama Bear's Day Nursery Crownhill, Plymouth - a cosy yet vibrant haven for your little ones. Nestled in a peaceful countryside oasis within the city and beside the historic Napoleonic fort on Crownhill Fort Road, our nursery offers a unique home-away-from-home environment combined with the joy of exploring our expansive outdoor garden. Our intimate setting ensures personalised care, fostering growth and learning in a secure, nurturing atmosphere. Proudly holding an 'Outstanding' Ofsted rating since October 2017. Perfectly situated to serve local families and those working nearby, we invite you to experience exceptional childcare where every child thrives.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.