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Business Details
About
Nursing HomeAssisted Living Facility
We have a fantastic dedicated team of nurses, carers and ancillary staff who are welcoming, friendly and provide a homely atmosphere to the highest standards and offer companionship, choice, excellent food and personalised social activities.
Our home has a blend of old and new and we pride ourselves in giving a person-centred approach to all our clients and our focus is always on quality to ensure we can support the care home team to deliver the best possible care at all times. Freeland House provides a variety of care services including palliative care, nursing, residential / personal care and respite care.
Location
Freeland House Care Home - Minster Care Group
wroslyn road freeland, Freeland, Oxon
OX29 8AH, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.