Oxford Manor is a luxury haven with a passionate team, commitment to excellence and a warm welcome for every resident. Located just two miles from the railway town of Didcot, our purpose built, state-of-the-art home is situated on the edge of the picturesque village of Harwell, with glorious views of the surrounding countryside.
We are proud to offer luxurious surroundings and exceptional, personalised care. Our newly appointed management team, all local to the area, are dedicated to making Oxford Manor a trusted and thriving part of the community. With specialist residential and dementia care, engaging lifestyle activities, and a focus on comfort, dignity and wellbeing, Oxford Manor is a place where residents are treated like family.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.