Located off Miles Drive, Brize Norton, Brize Meadow Lodge offers 24 hour residential and dementia care in surroundings which create a great place to live.
We pride ourselves in making a real difference to the lives of our residents, going beyond just meeting their expectations through the aspirational choices we provide in our person-centred care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.