Dementia Active is a charity with an established track record in providing social activity groups for people who have a diagnosis of dementia.
The value of spending time with others who can share this sense of isolation cannot be overestimated:
● We aim to create a sense of community where no one need feel apologetic or uncomfortable about not being able to do those things which in the past would have been straightforward.
● Conversation is encouraged - both socially, particularly when people arrive but also in more structured reminiscence sessions.
● Group activities are opportunities to be playful
● The benefits overall are raised energy levels and improved cognition
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.