Abbeyfield House by Rosalie Care is a family-run care home in Banbury, close to Horton General Hospital. We offer personalised residential care, dementia care and short-term respite stays in a warm, welcoming setting. Our spacious ground-floor bedrooms each have a private en-suite wet room, with options for couples who wish to stay together. With a caring team on hand 24 hours a day, enjoyable activities and comfortable spaces to relax and socialise, we help residents feel at home while supporting their independence and dignity. Whether you are planning ahead or looking for care now, we welcome you to visit, meet our team and discover life at Abbeyfield House.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.