Bright Horizons St Mary's Abingdon Day Nursery and Preschool

Reviews

• JG

  Julia Griffen

  Dec 9, 2021
  5.0
  We have had nothing but a lovely and professional experience of this nursey setting. Our son enjoyed attending very much and formed good relationships with key workers and other children. Staff are friendly; professional and upmost you get the impression that they genuinely care for each individual child. Procedures have been crystal clear and well communicated throughout especially wrt covid. Every staff member we've interacted with has been excellent. Daily photos and feedback via the app has also been fantastic.
• DH

  Daisy “Dee” H

  Aug 31, 2020
  1.0
  Was so disappointed in this place. (2019 August) An absolutely lovely member of staff showed us around and told us she would be our child’s key worker, my daughter was a year old on joining the nursery. That member of staff was communicative, friendly and reassuring plus my daughter loved her on settle in sessions. However she was the nursery manager and therefore wasn’t around much when my daughter was there. Moving on a couple of months, my daughter just was not settling at all. One afternoon, at about 4:30pm at pick up, I walked through the nursery door and my daughter was sitting there crying uncontrollably. She was red and sweaty indicating she had been crying for a length of time. I was distraught. There were only a few children in there and two members of staff so no reason she couldn’t be soothed. One of the members of staff saw me come in and told her colleague to pick my daughter up. The colleagues response was ‘ I’m doing paperwork and I can’t do it with babies around my feet’. That was it..... I removed her straight away. The staff turnover here is too high, my daughter never had staff consistency when she was visiting. So sorry Bright Horizons but it’s a one star from me.
• RH

  Rowena Handley

  Apr 14, 2017
  1.0
  We removed our son from this nursery as we have no confidence in them. It seems shouting at children is the norm. We also witnessed a member of staff grabbing our son by the arm and raising there voice. His key worker also didn't know how old he was. Poor all round. every time we raised a concern it was dealt with but no real follow up. I wouldn't recommend this nursery to anyone, I'd advise people to steer clear.