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Business Details
About
Assisted Living Facility
Through our services at The Whitby Scheme, we provide leading person-centred support and facilities for 35 males and females over the age of 18 living with mental health problems and or learning disabilities. We offer 24/7 specialist residential care in a safe, stimulating and rewarding environment. Our aim is to support individuals to achieve shared identified outcomes, improve daily living skills and for those who are medically stable, move on into supported living. The Whitby Scheme is situated in the picturesqueseaside town of Whitby and consists of: • Abbey House (all female, 6 beds) • Anchor House (mixed, 8 beds) • Haven House (all male, 6 beds) • Endeavour House (mixed, 15 beds)
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.