This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living Facility
Abbey House part of the Whitby scheme, offers rehabilitation and support for adults with mental health illnesses and personality disorders that may have a forensic background with associated complex and challenging behaviours.
Set in the tranquil coastal town of Whitby, this residential service is situated in an ideal location close to several towns and cities such as Middlesbrough, Scarborough, Wakefield, Tyneside, Leeds and York. It’s also close to local amenities and places of interest, and is accessible by road and train, with a bus stop right outside the house.
Location
Abbey Court Care Home
Haven House, 2 North Promenade, West Cliff, NYK
YO21 3JX, United Kingdom
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.