Abbey Lea, is a warm and inviting care home in the peaceful residential village of Barlby in Selby YO8 5JP. Our Retirement home currently has twenty-three residents who enjoy social activities and nutritious, home-cooked meals every day of the week. We offer Elderly Day Care, Respite Care, Residential Care, Dementia care and Short-Stay care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.