Retirement CommunityAdult Day CareCommunity CentreCritical Care MedicineHome Health Care ServiceHome Meal Delivery ServiceNursing Home
Harrogate Neighbours runs two of the best elderly care homes in Harrogate and the surrounding area. The Cuttings is our extra care housing in Starbeck, which offers independent living and 24 hour support as well as a new Day Care centre for elderly people to come and socialise. Heath Lodge is our residential home in Boroughbridge, which offers additional care for those with dementia. We also support our community through Greenfield Court Care, a highly rated home care service for those who want to stay at home but need a bit of help, and our meals on wheels service which delivers hot, fresh meals to elderly or vulnerable people 5 days a week. Finally, we have our Community Hub, dedicated to serving the local area with support and help.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.