Belmont House is a spacious, purpose-built residential and nursing home situated in a pleasant residential area in Starbeck, Harrogate.
The home is split into five units, with each having a spacious dining area and bright and comfortable lounge. All rooms have en-suite facilities and are decorated to a high standard.
We have a number of communal areas throughout the home, including a large dining and lounge areas on each floor and an onsite hairdressing salon. Our pleasant gardens has a comfortable seating area, allowing our residents the chance to sit back and relax, whilst enjoying the fresh air and socialising with loved ones
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.