Our Whitby nursing home is a positive, happy place filled with the sounds of laughter, music and chatter where people can feel safe and content for a new chapter in their lives.
All our rooms are ensuite and some enjoy views over to Whitby’s picturesque West Cliff and the sea. We may also have a double room available - please request further information from the home.
We would be delighted to welcome you to Jubilee House to show you how much we care...
Location
Jubilee House Nursing Home - Saint Cecilia's Care Group
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.